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Challenge
- Our client required assistance with configuring their Atlassian JIRA issue tracking system
- Our clients employees needed to increase their understanding of Atlassians JIRA issue tracking system
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Solution
- Delivered onsite JIRA consulting and configuration services based on best practice methodologies
- Configured our clients JIRA system based on their specific requirements:
- Created a JIRA configuration spreadsheet
- Created a JIRA solutions workflow diagram
- Delivered onsite basic JIRA concept training:
- Provided an overview of the concepts, best practices and workflows of JIRA
- Setup groups within JIRA to reflect company project managers and consultants
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Result
- Our services allowed our client to use their JIRA system to its maximum potential within the company
- The establishment of an efficient JIRA configuration minimised potential future problems within the system
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