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Challenge
- Our client required a custom notification function within JIRA which supported their existing ticketing system in regards to allowing the selection of multiple groups per event
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Solution
- Implemented a JIRA extension that supported the notification mechanisms involved in our clients established ticketing system
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Result
- Solution allowed JIRA users to email various groups based on the issues, subcategories and event types
- Conducted a feasibility study on the project requirements that involved core changes to JIRA and were deemed as high risk
- Expert consulting services provided on the best approach to achieve our clients objectives
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